How Will the NBN Affect My Current Phone System (and Other Hardware)?

In its most basic form, the introduction of the NBN involves the removal of current traditional copper phone lines across Australia and their replacement with high-speed fibre-optic cabling. The NBN is gradually being rolled out, with a projected total of around 8 million premises to be connected by 2020.

Moving to Internet-based services over the NBN may affect your ability to use your current phone system or other hardware in their current form.

Will I be able to use my existing phone system?

This is the key question for most businesses when transitioning to the NBN. Answering it will depend not only on your current equipment but also the type of NBN connection to your premises (Fibre To The Node – FTTN, or Fibre To The Premises - FTTP). Specialist advice should be sought, but with the right service provider this can be done with minimal effort and cost to your business.


Most phone handsets will be fine to work on the NBN, however again this should be checked by your service provider.

Other Hardware

As mentioned above, the transition to the NBN may also affect some of your other services and hardware. Any of the following equipment at your business premises must be tested for NBN compatibility:

  • Internet router
  • Fax
  • Alarms
  • Security cameras
  • ATMs
  • Other essential business services

There is a range of potential options available in order to facilitate compatibility with the NBN, depending on your equipment, requirements and the type of service connection to your premises. Your premises and hardware should be inspected and assessed by a specialist in order to determine the best path forward and ensure that your business’ needs and potential are met. Expert advice should be acquired as to what equipment you should keep, what needs to be upgraded and what must be bought new.

For further information about transitioning to the NBN and assessing the compatibility of your hardware, speak to one of our technicians today.


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