Frequently Asked Questions

Find answers to commonly asked questions about business phone systems. If you can't find the answer you're looking for, call us on 1300 302 276 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

User Guides

Find a user guide or manual for Samsung, NEC, Alcatel, Yealink and Panasonic phone systems and phone handsets. If you can't find the user guide you are looking for, call us on 1300 302 276 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Phone system tutorials & How-tos

Plexus Communications provides a selection of How To's and Tutorials to assist you in self-managing your Telephone System. These are provided in text form and also in some cases as a Youtube Video.

Hosted VoIP Platform user guides

Plexus Communications provides a selection of help resources to assist you in self-managing your hosted communications services.