Eclipse Unified Communications platform enables your business to communicate efficiently and work anywhere.
With Eclipse, enterprise end users have access to an intuitive mobile and desktop applications with outstanding features that enhance communications. Administrators can manage their unified communications settings from the mobile or the desktop clients as well.
Multi-platform support (PC, iOS, Android)
Caller ID and forwarding rules managment
Video conference service
Instant messaging & voicemail
ACD login & logout
IP terminal management
Multi Platform Support
Access your Eclipse interface wherever you want, from your PC, Mac or from your smartphone
Eclipse can integrate with more than 20 CRM solutions (Salesforce, Microsoft Dynamics, Sugar CRM, Zoho CRM, etc):
This integration includes features such as:
- Click to Call directly from Eclipse
- Contact information screen popup on incoming call
- Contact search from Eclipse to your CRM system
In addition to a user managed telephony portal and a phone remote controller, Eclipse is also a collaboration tool. The application (web and desktop) enables users to display employees’ presence state from the company directory and initiate chat sessions.
Users can also enjoy video conferencing and screen sharing with other employees. The full collaboration solution includes:
- Cross platform support (Desktop, smartphone)
- Private and shared collaboration spaces
- Up to 50 participant ino a single collaboration space
- Remote control
- Virtual whiteboard
- Scheduled meetings
- Private and global chat
Eclipse’s contact administration couldn’t be easier. Several contact directories are available to manage departments, employees and services. Groups are easy to manage and it is possible to assign favourite and VIP contacts, manage personal phone numbers, share contacts easily setup speed dial.