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Alcatel-Lucent OmniPCX Compact Phone System

With the Alcatel OmniPCX Office Small edition phone system, you get the full communications power of the award-winning Alcatel OmniPCX Office family.

Alcatel Lucent OmniPCX IP Phone System

High-performance, advanced voice features

Alcatel-Lucent OmniPCX  phone system has stunning voice quality, but also failsafe reliability and access to a powerful range of telephony features from the most basic, such as conference calls, music on hold or a greeting message to the more advanced, including:

  • A wide choice of terminals with 4 Reflexes™ digital sets, Mobile DECT or analog sets. All our terminals are highly user-friendly; transferring and forwarding calls couldn’t be simpler -you can even call your contact by name thanks to a dial by name directory.
  • A powerful embedded voice mail.
  • An embedded Personal Assistant so that callers can leave a voicemail, or reach you via mobile, external or internal number.
  • An “always on” integrated Automated Attendant to connect callers to the right person at peak times and broadcast information to customers, such as opening hours.
  • An integrated CTI server enabling access to a customer database from your PC or a link up to third party applications specifically related to your business.
  • The use of Alcatel’s DECT mobile handsets.

All Features


  • Operating system — Linux
  • Wall mounted cabinet — 65x360x345mm
  • External Power back up — 4/8 hours (optional)

Terminals & workplace 

  • Voice users (analog, digital, DECT) — 37
  • Voice ports (Reflexes + Analog) — 12
  • Multi-Reflexes hub (1 to 3 channels split) — 4
  • Reflexes terminals (with Reflexes hub) — 16
  • Analog sets — 8
  • IP users (e-Reflexes + IP PIMphony) Upto — 55
  • Mobile Reflexes terminals (DECT) — 20
  • Add-on modules (max 2 per terminal) — 10
  • SO, V24, Analog plugware — 4
  • V24 metering plugware — 1
  • IBS Radio Base Station — 3

Communication ports

  • Analog trunks — 4
  • Basic rate access Up to — 4 TO
  • ISDN RAS Up to — 128 Kbps (2B channels)
  • IP trunks* (VOIP 4/8 daughter boards)– 4/8 channels
  • Ethernet LAN port — Auto-sensing 10/100 BaseT

Call server

  • Voicemail (embedded) — 2 ports/20 minutes
  • Voicemail storage (with Xmem64) Up to — 80 minutes
  • Automated Attendant — 2 levels/10 choices per level & sublevel
  • Groups — (Hunting/ 50 (up to 32 Broadcasting/Pick-up) subscribers in each)
  • Greeting messages — 4 up to 8
  • Music on Hold — 2 minutes
  • Languages — 2 to 4
  • Directory entries — 3000
  • Automatic Route Selection (ARS) — 500 entries
  • Metering tickets Up to — 1000 tickets
  • Attendant groups — 8 (up to 8 attendants by group)
  • Conference — 3 simultaneous conference

CTI server

  • Integrated CTI server — CSTA/TAPI
  • PIMphony clients with Integrated CTI server — 25
  • CSTA sessions/monitoring — 25/50

Offer: Alcatel OmniPCX IP Phone System

Alcatel IP Phone for small businessThis NBN-ready phone system package provides the necessary equipment to enhance communications in small to medium offices, includes any number of premium colour-screen handsets required. Installation, setup, customer training and support is available.

 Supply includes:

  • Alcatel-Lucent OmniPCX Office Small rack mount unit
  • Alcatel 8058s Premium colour-screen IP handset(s) – 3.5″ colour display, bluetooth, alphabetic keyboard, adjustable foot-stand
  • Netgear 16-port PoE switch
  • 4 port PSTN phone line card
  • SIP trunk licenses (VoIP phone lines)
  • 1 Universal Telephony License for new OXO Connect systems. Software Assurance mandatory
  • Software Assurance SMB for 3 years
  • 1 additional IP channel software license for PowerPCU, PowerCPU EE, VoIP32 AND VoIP64
  • 4 Port Voicemail / Automated Attendant license key
  • Voicemail Mailbox which includes voicemail to email and mobile pairing
  • Wall Mount / Rack Mount Kit
  • LIU for music on hold 


  • Supply and installation of system to existing phone sockets.
  • Programming of system and handsets as per customer’s specifications.
  • Facility to connect music/messages on hold.
  • Provide user guides, labels for handsets.
  • Customer training to staff.
  • Set-up Remote System access for maintenance.
  • 24 months warranty on parts.
  • 12 months installation warranty.


Outright Purchase: Please contact us to get a quote tailored to your requirements.

Total Cost for Supply, Install and Customer training

Contact us to request more information or to customise your phone system package.

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  • Customer Reviews

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    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
  • View all Reviews