Tutorials and How To's
Plexus Communications provides a selection of How To's and Tutorials to assist you in self-managing your Telephone System. These are provided in text form, pdf documents and also in some cases as a Youtube Video.
Click the manufacturers below to view the available content:
![]() |
![]() |
![]() |
![]() |
Your suggestions and feedback are welcome, please call 1300 302 276 for changes and additions.
NEC Tutorials
General (Most Models)
Change Extension Keys on an NEC Handset | Text |
Change the ringing volume on an NEC Handset | |
Change System Time - DK616, DK824, NDK9000, Xen Alpha, Xen Axis,Xen Master& IPK Phone Systems |
Text |
Change System Time - Xen Topaz | Text |
NEC SV8100
SV8100 - Change System Time | Text |
SV8100 - Call Forwarding on DT Series Handsets | Text |
SV8100 - Listen to On Hold Music Through Your Handset or Headset | Text |
SV8100 - Program speed dials | |
SV8100 - Change ring tone | |
SV8100 - Transferring calls to another extension | |
SV8100 - Setting your handset on Do Not Disturb (DND) and cancelling DND | |
SV8100 - Checking your voicemail when out of the office | |
SV8100 - Changing the name on your handset display |
NEC SL1100
Voice mailbox set up greeting & name | |
Voice mailbox set up security code | |
Forward calls to your voice mailbox | |
Cancel forwarding calls to your voice mailbox | |
Check your voice mailbox | |
Transfer calls to another extension's voice mailbox | |
(12 & 24 button handset) - Establish a conference call | |
(12 & 24 button handset) - Place a call on hold | |
(12 & 24 button handset) - Transfer a call | |
(12 & 24 button handset) - Adjusting the volume | |
(12 & 24 button handset) - Programming personal speed dial | |
(12 & 24 button handset) - Call pick up | |
(12 & 24 button handset) - Forward calls to another extension | |
(12 & 24 button handset) - Cancel forwaring calls to another extension | |
(12 & 24 button handset) - Set & cancel Do Not Disturb (DND) | |
(12 & 24 button handset) - Listen to background music | |
(12 & 24 button handset) - Change ring tone |
NEC SL2100
How to change a message on the system | Text |
NEC SL2100 nMail Quick Guide for Multiline Display Telephone |
NEC SV9100
How to make calls handsfree | Text |
How to transfer calls | Text |
How to page | Text |
How to conference call |
Text |
How to set up station name assignment | Text |
How to use call fowarding | Text |
How to set up do not disturb | Text |
How to change the time | Text |
How to set up room monitor function | Text |
How to use directory dialing | Text |
How to use speed dialing | Text |
How to program one touch buttons | Text |
How to setup your NEC Mobile Softphone |
Samsung Tutorials
General (Most Models)
Add additional programmable keys | Text | |
Answer another extension or group remotely | Text | |
Interrupt or automatically callback a busy extension | Text | |
Systems Tones explained | Text | |
Using the Paging function | Text | |
Change handset Ring Tone | Text | |
Change system Date and Time | Text | Video |
Using the Conference Call function | Text | |
Using the DND (Do Not Disturb) function | Text | |
Extension Security and Passcodes | Text | |
Install or Remove a headset | Text | Video |
Listening to On Hold Music through your handset or headset | Text | |
Using the Alarm and Reminder function | Text | |
Set or change an extensions name | Text | Video |
Speed Dial function explained | Text | |
Voicemail - how to check your voicemail messages when out of the office | ||
Voicemail Menus and Functions explained | Text | |
Record outgoing Voicemail message | Video | |
Change your Voicemail passcode | Video | |
Waiting for an outside line | Text | |
Handset Volume Controls | Text | |
Unlock locked or frozen (continually engaged) outside lines | Video | |
Set or cancel call diversion on a system using PSTN lines | Video | |
Set call forward to another extension ot external number |
Samsung OfficeServ 7030/7100/7200/7400
How to change your personal voicemail greeting |
Samsung iDCS
iDCS Handset Layout details | Text |
Samsung SMT-i5220
Handset Setup guide | Text |
Basic On-screen menus explained | Text |
Using the Call Forward function | Text |
Call handy hints and shortcuts | Text |
Using the Conference Call funtion | Text |
Handset layout and functions | |
Using the Login function | Text |
Using the text input function | Text |
TSI (Telephone Status Indicator) and LCD Icons explained |
Panasonic Tutorials
Panasonic NS700
Personal speed dial | Text |
Call transfer | Text |
Set up do not disturb | Text |
Multiple party conversations | Text |
Call forwarding | Text |
How to change time and date on Panasonic KX-T7625, KX-T7630, KX-T7633 & KX-T7636 handsets | Text |
Avaya Tutorials
Avaya IP Office 1408 - Calls and conference handling, redirecting and transferring calls, adding contacts and using voicemail |
|
Avaya IP Office 1416- Calls and conference handling, adding/editing contacts and other features configuration | |
Avaya IP Office 9508 - Call and conference handling, redirecting and transferring calls, adding contacts and using voicemail | |
Tips and tricks | Text |
Hosted PBX Tutorials
How to record and manage holiday messages |
Additional Tutorials
- Tutorials NEC SV8100 Listen To On Hold Music
- Tutorials NEC Change Time Xen Topaz
- Tutorials Change Time NEC SV8100
- How to answer calls (NEC SL1100 Phone)
- Tutorials Samsung Change Extension Name
- Tutorials Samsung System Tones Explained
- Tutorials Samsung Alarms and Reminders
- Tutorials Samsung SMT-i5220 Basic Menus
- Tutorials Samsung SMT-i5220 Call Forward Function
- Tutorials Samsung SMT-i5220 Call Hints and Shortcuts
- Tutorials Samsung SMT-i5220 Setup Guide
- Tutorials Samsung SMT-i5220 Conference Call Function
- Tutorials Samsung SMT-i5220 Extension Login and Logout
- Samsung DCS Euro Handset User Guide
Plexus is constantly adding and refining content on this page.
Your feedback and suggestions are welcome
Please call 1300 302 276