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NBN Business Service

The NBN (National Broadband Network) allows businesses to access fast internet services, which enable reliable and efficient communications opportunities with modern phone systems and video conferencing solutions. nbn

Sign up NBN Plans

Plexus Communications offer a range of services to assist in determining the best course of action.

  • Analyse your communication needs
  • Determine if you can use your existing equipment
  • Customisable solutions to cater for the NBN
  • Supply, installation and maintenance of NBN ready telephone systems
  • Flexible NBN business plans through a number of carriers
Talk to an agent:
1300 302 276 or request a callback

What is the NBN?

The NBN is Australia’s first national wholesale-only, open-access communications network that is being built to bring high-speed broadband and telephone services within the reach of all Australian premises. The NBN will utilise the most appropriate technology for a given location with the aim of improving ways for you to connect with one another. The plan is for every home, school and workplace in the country to have access to the NBN.

NBN Fixed Line Connections

Business NBN fixed line connections diagram

  • Fibre to the Premises (FTTP): Uses an optic fibre line running from the nearest available fibre node directly to the premises. The connection requires an access network device that operates with power and is installed inside your office. Only approved NBN installers or phone and internet providers can carry out the installation.
  • Fibre to the Curb (FTTC): Used when fibre is extended close to the premises, connecting to a small Distribution Point Unit (DPU) that is generally located inside a pit on the street. The existing copper network is connected to the fibre to form the final part of the connection. An NBN connection box is required inside the office to power the service with electricity. Any router with an ethernet WAN port can be connected to the NBN connection box.
  • Fibre to the Node (FTTN): Uses the existing copper phone cabling from a fibre node (likely to take the form of a street cabinet) to make the final part of the NBN connection. Each node allows the data to travel over optic fibre line from the exchange and connect with the copper cabling to reach the premises. FTTN connections utilise the existing phone port and require a VDSL2 compatible router.
  • Fibre to the Building (FTTB): This connection is similar to FTTN except in this case the node is placed in the communications room (often found in the basement) of an office or apartment building. VDSL is employed to send the data from the building’s communications room to individual apartments
  • Hybrid Fibre Coaxial (HFC): Used in circumstances where an existing ‘pay TV’ or cable network can be used to form the final part of the fixed line connection. HFC lines will run from the nearest available fibre node to the premises, with the NBN access network device to be installed at the point where the line enters a building.

How will the NBN be connected to my premises?

A small hole will be drilled through your external wall to connect the NBN fibre optic cable from the external NBN utility box to the internal NBN equipment that can be installed on a wall inside your premises.


Image source: NBN Co


Image source: NBN Co

You can plug your phone, cordless phone base station or Wifi/Ethernet router into the NBN connection box located inside your premises.

How will the change to NBN affect my business?

Businesses operating on traditional copper lines will be required to find an alternative to the way their services are delivered. PSTN lines will eventually be phased out over the next 12-18 months with ISDN2 and ISDN10/20/30 also seeing an end of life date within the next 3-4 years.

Why is NBN happening?

The NBN promises fast, affordable, reliable broadband and internet Australia wide, no matter where you are. It will cut down barriers for those living in remote areas who are behind in the technology stakes due to their location.

Building a sustainable network that can scale with the needs of the country is important if we want to be able to compete globally. The NBN doesn’t just represent faster internet for the homeowner,

It means faster more flexible costs for both new and existing businesses.

Get a quote

1300 302 276 or request a callback

Flexible NBN plans, installations and integration with phone systems

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  • Customer Reviews

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    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
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