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Microsoft Teams Direct Routing

Microsoft Teams: Office with Yealink T58A

You can now call anyone from Microsoft Teams.

Microsoft enables companies to boost collaboration and internal communication through Microsoft Teams. With Plexus Communications Direct Routing Solution and your Office 365 account, you will be able to make and receive calls using Teams application.

Direct Routing connects MS Teams to our SIP network – Allowing you to use Teams as your business Telephone System.

Unified Collaboration Experience

Simple and Flexible Integration

Use Teams as your Phone System

Modern Workforce Ready

Proven, Future Proof Solution

Keep your existing Phone Numbers

Get in touch

Contact a Teams specialist today

1300 302 276

Microsoft Teams allows your team to effectively collaborate with each other and with your customers, no matter where they are. Direct Routing will simplify connectivity while your staff is in the office, in the field, or working from home.

How Direct Routing Works

Connecting Microsoft Teams Direct Routing is simple with Plexus Communications solution.

Microsoft Teams Direct Routing - How it works

MS Teams IP Phones

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MS Teams Video Conferencing

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Migration and Deployment

Lines and calls have never been easier to configure. With Direct Routing you will be empowered to make quick configuration adjustments. Plexus Communications will assist you with your deployment of Microsoft Teams.


To use Microsoft Teams with our SIP Trunks + Direct Routing service, you will require:

  • Microsoft 365 Business Plan (Basic, Standard or Premium) + Business Voice without Calling Plan
  • Microsoft 365 Enterprise E1 or E3 + Phone System feature
  • Microsoft 365 Enterprise E5, which includes voice features

Requirements may vary depending on the business size. Please contact us for a detailed validation of your requirements.

Start today!

Call us or request a callback

1300 302 276

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  • Customer Reviews

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    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
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