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Messages on Hold

Create a unique and lasting impression on your callers with a personalised On Hold Message.

At PLEXUS COMMUNICATIONS we can provide the perfect platform to create a welcoming and effective messaging solution using our skilled voice talent and creative copywriters.

Personalised Messages on Hold service

Whatever your requirements may be, from dentists to dog groomers, with crystal clear audio quality and even professional musicians if required, our solutions are as imaginative and individual as your business.

PLEXUS COMMUNICATIONS specialise in comfort messages, automated attendant, and on hold messages, as well as night or seasonal holidays.

Every time you press hold, open up new marketing opportunities with your customers eagerly enquiring after listening to your personalised messages.


Who hasn’t been put on hold and had to endure bland music or dull recordings?

Our on hold messages snap callers awake with our professional out-of-the-box phone messaging solutions. Update your existing message, or create something cutting-edge and new so call us and we will run through all our audio solution options.

On hold messaging

Comfort messages

Comfort messages

Enable your business to receive calls when you are currently busy on another line

Automated Attendant

Automated attendant

Instructional messages that gently guide callers to the correct department using a series of welcoming prompts

On hold messages

On hold messages

Place callers in a queue with customised music, or AM/FM music, or personalised promotional messaging or offers

After hours & Holiday messages

Automated After hours & Holiday messages

For when you are closed, on holidays; or during special events.

Customisable features & voices

When female voices are used in audio messaging they are perceived as persuasive, trusting, and soothing. This makes female voices ideal to build brand trust and results in a softer sell message. Or if you prefer a male voice, creating a masculine confident first impression to callers for your business messaging we have the right solution for you.

Female and Male voice message service

On hold pricing

Build your message and watch your business grow. Our phone messages are professionally scripted and tailor-made to your business’ unique specifications. Our copywriters will ensure an engaging on-hold phone message every time and won’t proceed with the recording until you have approved the script.

Our voice talent is also extremely professional and accommodating in providing the most engaging recordings for your business. PLEXUS COMMUNICATIONS are also experts on telephone systems and can log in and upload files without the need of third-party technicians. Make putting customers on hold an advantage in your business.

Call us on 1300 302 276 if you have any technical questions regarding your on-hold message requirements, or would like to know more about our pricing.

Get a quote

Call us or request a callback

1300 302 276

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  • Customer Reviews

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    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
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