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Security Information

securityPlexus Communications values your business and we respect your privacy  and  strive to provide  a secure transaction experience when you visit our website.

Plexus Communications uses Eway payment gateway.

eWAY Explained

eWAY is a payment gateway provider allowing you to accept online credit card payments in real time.

With eWAY you can accept secure online and mail order credit card payments. Automate and grow your business online by processing credit card transactions 24/7 from anywhere in the world.

Overview of PCI DSS

PCI DSS (Payment Card Industry Data Security Standards) was developed by the major credit card companies to assist merchants in preventing credit card fraud and to improve security around processing and storing credit card details.

PCI DSS compliance is an important standard for any organisation storing, processing or transmitting credit card data to have and maintain. It ensures that sensitive customer data and the security of all systems that have access to this sensitive information is maintained and secured at all times.


As a Level 1 service provider eWAY is required to remain PCI DSS compliant at all times, undertaking yearly audits and quarterly network scans from an external Qualified Security Assessor to ensure compliance is maintained.

eCommerce merchants whose systems store, process or transmit credit card data must be PCI DSS compliant depending on the number of eCommerce transactions processed annually. The processes eWAY goes through to maintain compliance include a Self-Assessment Questionnaire, an External Vulnerability Assessment and an onsite review by an external Qualified Security Assessor (QSA).

eWAY values its merchants sensitive customer data and strives to ensure that it always remains up to date for any relevant standards. PCI DSS compliancy is extremely important for any payment gateway and eWAY provides all merchants and their customers with the confidence they need to shop safely online.

eWAY utilises McAfeeSecure for its quarterly vulnerability scans and Securus Global to undertake its yearly audit.

Payment Process Explained

Real time payments occur within an average of 3 seconds, even though there is a lot of work going on behind the scenes.

Customer decides to buy
Your customer’s credit card details are entered on your site securely.
Merchant talks to eWAY
The details are securely sent to eWAY.
eWAY talks to the banks
eWAY communicates with the banking network in real time to process the transaction within seconds.
Merchant notified
The result is then displayed on your website, along with a transactional email receipt sent to you and your customer to drive repeat business.
Business grows
You send your product or provide your service, using eWAY’s reporting to track and reconcile your online growth.
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  • Customer Reviews

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    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
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