Samsung – Installing a Headset

Caution: Please take care when using the following procedure.

Failure to select the correct setting or value could seriously impact the telephone system.

Note: If you are replacing an existing headset, this procedure will probably not be required. Please test headset function before proceeding.

To answer or end incoming calls when in Headset mode press the ANS/REL key. Note that the speaker does not operate in Headset mode.

Display Phone

  1. Complete this procedure on the handset where the headset will be used. Repeat procedure on all handsets requiring a headset.
  2. Press the Transfer button.
  3. Dial 110
  4. Press the Volume + button repeatedly until the display reads “Headset Use Off”.
  5. Locate the 3 soft keys (unlabelled buttons just below the display screen).
  6. Press the soft key on the far right, the cursor will move to below the word Off
  7. Press the Volume + button once, Off will change to On.
  8. Press the Transfer button to save changes and exit programming.
  9. Install the headset hardware as per manufacturers instructions.

Non Display Phone

    1. Press the Transfer button.
  1. Dial 110.
    • Dial 21 to turn Headset Mode ON.
    • Dial 20 to turn Headset Mode OFF.
  1. Press Transfer button to save changes and exit programming.
  2. Install the headset hardware as per manufacturers instructions.

Plexus Communications hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call Plexus for further information: 1300 302 276

Upgrade your phone systems with new features
Phone System Advanced Features and Add-ons
  • Microsoft Teams Solutions

    Microsoft Teams

  • Let's Talk Video Conferencing
  • Let's Talk Meeting Rooms
  • Customer Reviews

  • Icon

    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
  • View all Reviews