Samsung – Extension Security and Passcode

Locking your extension

When you are away from your desk, you can lock your extension to control misuse.

  1. With the handset in place, press the Transfer key then dial 100
  1. Dial your 4 digit passcode (default is 1234)
  1. Set lock level (see details and table below)
    • Dial 1 to lock outgoing calls
    • Dial 2 to lock all calls
    • Dial 0 to cancel the lock


Change your extension passcode

The factory default passcode for all extensions is 1234. You can change this passcode if desired.

  1. With the handset in place, press the Transfer key then dial 101
  1. Dial your current passcode
  1. Dial a new passcode (must be 4 characters using 0 to 9)
  1. Redial your new passcode to verify
    1. If verification is successful you will hear 2 beeps
    2. If verification fails, you will hear 4 beeps. Please try again
  1. Press Transfer key to save passcode

Plexus Communications hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.             

Call Plexus for further information  1300 302 276

Upgrade your phone systems with new features
Phone System Advanced Features and Add-ons
  • Microsoft Teams Solutions

    Microsoft Teams

  • Let's Talk Video Conferencing
  • Let's Talk Meeting Rooms
  • Customer Reviews

  • Icon

    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus
  • View all Reviews