What are the differences between a hosted PBX and a traditional phone system?
Where the telephone system is located onsite in your office, you will need a qualified technician to install and maintain the main equipment. With a hosted service, you simply plug the handset into your network. The whole process can be managed by our Customer Service department, who can action changes for you quickly.
|Intial purchase||Equipment costly||Only handset cost|
|Expansion||Limited to PBX spec||Up to 4,999 users|
|Line rental||PSTN or ISDN||NONE|
|Calls within your business to other sites||Usually charged||FREE|
|Additional users||Technician required||Over the phone, plug & play install|
|Additional lines||Network availability & install fees||Not a consideration, all users can make calls|
|Outbound network fault||Call your phone company||More than 1 network available|
|Inbound network fault||Call your phone company||Automatic diversions plus see redundancy section|
|Power failure||Wait for the power to be restored||Automatic diversions to mobiles or landline services|
|Travel||Expensive roaming costs||Take it with you (fast internet connection)|